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Performance Management
The objective of this paper is to acquaint students with the concepts related to performance appraisal and to facilitate learning regarding performance management for employees.
Course Outcomes(CO):
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Course |
Learning outcome (at course level) |
Learning and teaching strategies |
Assessment Strategies |
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PAPER CODE |
Paper Title |
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MHR 426 |
Performance Management |
CO 156 Understand various stages of a performance management system CO 157 Develop a sample performance appraisal form CO 158 Learn the nuances of performance feedback and performance counseling. CO 159 Understand and develop tools for managing training sub-system CO 160 Deliver training sessions and conduct training evaluation.
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Approach in teaching: Interactive Lectures, Group Discussion, Tutorials, Case Study
Learning activities for the students: Self-learning assignments, presentations |
Class test, Semester end examinations, Quiz, Assignments, Presentation |
Introduction: Definition of performance Management, the performance
management contribution, dangers of poorly implemented PM systems, aims
and role of PM Systems, characteristics of an ideal PM systems,
performance management process, performance management and strategic
planning.
Methods of Performance Appraisal–Traditional and Modern Methods.
Limitation of Performance Appraisal
Management by Objectives – Process and Importance.
Performance appraisal system implementation: Defining performance,
determinants of performance, performance dimensions, approaches to
measuring performance, diagnosing the causes of poor performance,
differentiating task from contextual performance, choosing a performance
measurement approach.
Measuring results and behaviours, gathering performance information,
implementing performance management system.
Performance Planning-Meaning, Characteristics, Objectives, Methodologies ,Process Barriers, characteristics of effective Performance Plan, overview of competency mapping
Performance Counselling: Concept, Principles, performance counselling for higher job performance performance counselling skills
Performance management & employee development: Personal Development plans, 360 degree feed back system.
Performance Coaching: Coaching styles and Process
Ethics in Performance Management- Concept ,Objectives and Significance Principles ,Ethical issues and Dilemmas ,Future implications of Ethics in performance management
*Case studies related to entire topics are to be taught.
• Deb T., A.S. Kohli, “Performance Management” Oxford University Press ,New Delhi.
• Aguinis Herman. “Performance Management “Pearson, New Delhi.2nd edition.
• Aswathappa K “Human Resource and Personnel Management”. Tata McGraw Hill, New Delhi.3rdedituon
• Garry Dessler “Human Resource Management”Prentice Hall of India, New Delhi.7th edition
• Prem Chadha: Performance Management, Macmillan India, New Delhi, 2003.
• Michael Armstrong & Angela Baron, Performance Management: The New Realities, Jaico Publishing House, New Delhi, 2002.
